In 2010, expectant mothers Millicent Awuor Omuya and Margaret Anyoso Oliele planned to deliver their children in clinics with affordable maternity fees. However, due to possible complications, both women were transferred to Pumwani Maternity Hospital, East Africa’s largest referral maternity hospital. In Ms. Awuor’s case, even though the complications did not materialize, she was still charged 3,600 Kenya Shillings (Kshs). She unsuccessfully sought assistance with these fees from a hospital social worker and the hospital matron.